I couldn't be happier when I opened the box. I thought they were beautiful and well done. I knew when I ordered them the silver inscription on the inside would be a bit light, but I was pleased with it. When I sent a text inquiring when I would receive the shipment, I received a personal call giving me the shipping date. and a follow up e-mail. I will confidently and happily use yarmulkes.com again for the next Bat Mitzvah.